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Posted by on in News


Sometimes people just get it, and we are proud to say Sam Castronova at ezbind.com is one of them. They have been one of our beta agents since day one. When I first approached Sam, he challenged me to get a useful agency function to the mobile insurance app. We discussed options upon options, features upon features...it seemed endless. I was thinking I was going to have to be building mobile insurance apps for the rest of my natural life. I finally wrestled him down, and we agreed on 3 simple features. Get policies and Auto ID Cards, self serve certificates, and mobile payments. If you know Sam, getting him to aqueous to just 3 features in his mobile insurance app, was a victory in itself. :)

Since his adoption, he has been selling his Contractors Insurance to the tune of 30 policies per day. Providing a self service portal to his clients has proven to be instrumental in his ability to grow his agency without having the support staff traditionally needed with contractors. 

"Additional Insureds are easy now.", says Castronova. "We used to hit a limit on the amount of quotes we could get out, but now...we just sell. All my customers loving having the mobile insurance app to get their certificates of insurance. I have even sold policies based on the fact I have a mobile app."

Check out how you can get a mobile app for you agency today by clicking here

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Posted by on in Blog

Everywhere I hear people discussing how the industry needs to go mobile. I think it is important to remember the mobile, must support the original process.

"If insurance companies are looking for an opportunity area, it's how they can deliver a customer experience across multiple channels that's comparable to the retail experience," says Celia Ramos, insurance principal, Deloitte Consulting. "That's the experience claimants and policyholders are familiar with, especially younger generations."

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